Site Reliability Engineer

Job Title:

Site Reliability Engineer

About Trellix:

Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/.

Role Overview:

We are seeking a talented SRE Engineer to join the dynamic Trellix EDR Cloud DevOps and SRE team. As a key member of our engineering team, you will be responsible for designing, developing, and deploying robust and scalable software solutions. You will work closely with cross-functional teams (Engineering, DevOps and SRE teams) to deliver innovative solutions that meet our business objectives. You will also be responsible for building and delivering world-class CI/CD pipelines to support an highly scalable and secure cloud environment in addition to supporting cloud service operations, deployments, and security.

Responsibilities:

• Operations: 

  • Part of a global team providing operational & escalation coverage including event response and recovery efforts of critical services. 

  • Periodic deployment of features, patches and hotfixes to maintain the Security posture of our Cloud Services.

  • Have ownership and responsibility for high availability of Production environments

  • Ability to work in shifts on a rotational basis and participate in On-Call duties

  • Assist with creating and updating runbooks & SOPs

  • Input into the monitoring of systems applications and supporting data.

  • Report on system uptime and availability

• Software Development: 

  • Design, develop, and maintain secure and high-quality CI/CD pipelines following industry best practices.

  • Design, develop and maintain Infrastructure as Code(IaC) platforms for efficient build and management of infrastructure in the public cloud platforms.

  • Build, Deploy and manage applications in the public cloud environments using containerization technologies like Docker and Kubernetes.

  • Contribute to the design and implementation of microservices architecture, breaking down complex systems into smaller, independent services.

  • Possess a basic understanding of dashboard design principles and tools to visualize data effectively.

  • Experience using modern Monitoring and Alerting tools (Prometheus, Grafana, PagerDuty, etc.)

• Problem-Solving: 

  • Troubleshoot and debug complex software issues, leveraging your strong problem-solving skills.

  • Conduct thorough root cause analysis, analyze system logs, and collaborate with cross-functional teams to implement robust solutions.

• Collaboration & Learning: 

  • Work closely with product managers, designers, and other engineers to translate business requirements into technical solutions.

  • Work effectively with teams across the organization to deliver projects on time and within budget.

  • Stay up-to-date with the latest technologies and industry trends to drive innovation.

Qualifications:

• Technical Skills: 

  • 3-4 years of experience in software development, with strong proficiency in Python or Go. 

  • Experience with cloud platforms (AWS or GCP) and containerization technologies (Docker, Kubernetes) is essential.

• Problem-Solving: A keen eye for detail and a knack for troubleshooting complex issues.

• Communication: Excellent communication and collaboration skills to work effectively with diverse teams.

• Learning Agility: A passion for learning and a drive to stay up-to-date with emerging technologies.

Preferred Qualifications:

• Automation: Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI/CD).

• Certifications: AWS and/or Kubernetes Certification

• Database: Knowledge of database systems (SQL and NoSQL) for data storage and retrieval.

• Security: Understanding of security best practices to build secure applications.

• DevOps: Exposure to DevOps principles and practices to streamline development and deployment processes.

Education: Bachelors in Computer Science or a related field.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.