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Enterprise Account Manager

Boston, Massachusetts, United States of America


Job Title:

Enterprise Account Manager

Role Overview:


Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at

About You:

  • Identifies potential customers, initiating a sales relationship, preparing, presenting solutions, and finalizing the sales process.

  • Leverages internal technical resources as needed to meet customer solution requirements.

  • Analyzes the customer environment to understand customer needs and collaborates with technical resources to provide expertise as needed to meet customer requirements.

  • Works closely with customers to drive POC's. Upsells/cross sell Trellix products and solutions based on customer need.

  • Generates demand with resellers and end-user customers and growing mindshare, product awareness, and business relationships.

  • Develops relationships internally with various stakeholders.

  • Engages and presents at multi levels within an account including board level.

  • Develop account and opportunity plans to improve an account strategy.

  • Maintains customer satisfaction.

  • Develops relationships with our channel and service partners to develop strategic agreement.

About You:

  • Has decision-making/negotiating authority within generally defined guidelines with some room for interpretation.

  • Understands the challenge to ensure customer understanding and knowledge in the security challenges associated.

  • Strong business acumen and ability to build C-level relationship to interpret and execute on opportunities within complex organizations.

  • You will understand how to engage members of the presales technical and professional services organization early in the sales cycle.

  • Has experience working with the Channel and System Integrators.

  • Maturity, confidence, patience, perseverance, interpersonal skills, commercial awareness

  • Skills: Cyber Security, Account Management, Consultative Selling, Business Planning, Communication, Negotiation, Product Knowledge, Forecasting.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.


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