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MDR Solution Engineer

ID: JR0033990

Remote United States

Job Title:

MDR Solution Engineer

Role Overview:

The Strategy & Services team at Trellix is a bridge between our partners, customers, and the business. We own core strategic programs and service delivery. We are nimble, work quickly, and adapt. We span all aspects of the business, influence company direction, and drive key business decisions.

About the Role:

  • Partner with our Product and Engineering teams to ensure technical compatibility between our MDR solutions and MDR partners’ offerings.

  • Collaborate with our partners’ technical teams to develop joint MDR go-to-market strategies and technical enablement programs.

  • Deepen your understanding of both ours and our partners’ products to troubleshoot and resolve technical integration issues effectively.

  • Assist internal sales and marketing teams with crafting technical content and presentations tailored to the MDR partner’s channel.

  • Work with MDR partners to develop and deliver technical training programs for our sales and support teams on their MDR solutions.

  • Track and report on key technical metrics to measure the success of the MDR partnership.

  • Stay up-to-date on the latest advancements in the MDR landscape and emerging technologies.

About You:

  • Minimum 3-5 years of experience in a hands-on technical role, preferably within the cybersecurity industry.

  • Solid understanding of MDR solutions, Endpoint, NDR, Email, and XDR concepts.

  • Experience working with labs and demo environments.

  • Excellent communication, collaboration, and problem-solving skills.

  • Ability to translate technical concepts for non-technical audiences.

  • Strong attention to detail and a commitment to delivering high-quality work.

  • Familiarity with MDR solution providers (Mandiant, Expel, Arctic Wolf, Red Canary, etc.) is a plus.

  • Comfortable working in a remote-friendly environment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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