Find Your Next Career
Director of PubSec Channel and Distribution
Director, Enterprise Technology
Staff DevOps Engineer
Enterprise Inside Sales Rep - Turkish Speaker
Senior Software Dev Engineer
Regional Account Manager - Healthcare
Enterprise Account Manager - Northeast
Enterprise Account Manager - West
Enterprise Account Manager - East
Inside Sales Rep
Customer Success Manager
Federal Sales Account Manager – IC / Special Programs
Federal Sales Account Manager – IC
Majors Account Executive
Sr. Account Executive - Northwest
Enterprise Inside Sales Account Manager
Regional Vice President, Civilian Sales
Federal Sales Account Manager – DOD 4th Estate
Federal Sales Account Manager – DISA/OSD
Engagement Manager - (Public Sector)
Inside Sales Rep (Federal)
Senior Software Engineer
Senior Sales Systems Engineer
Customer Success Manager - Poland (German Speaking)
Security Researcher
Product Business Analyst
Senior Product Manager
Sr. Customer Success Manager
Software Development Engineer in Test (SDET)
Software Development Engineer in Test (SDET)
Professional Services Product Consultant - Endpoint Security Engineer
Professional Services Product Consultant - Endpoint Security Engineer
Audio Visual/Webinar Engineer and Support Technician
Pre Sales Solutions Engineer
Software Development Engineer in Test (SDET)
Senior SDET
Senior Software Development Engineer in Test
Software Development Engineer ,Data Protection
Senior Product Manager-II
Software Development Engineer
Software Engineer - Java
Software Development Engineer: C, C++
Staff Software Development Engineer
Senior SDET
Senior Security Researcher - Malware Analysis
Senior Software Quality Engineer
Senior Python Developer ( AWS mandatory)
Sr Software Engineer
Software Engineer
View all jobs

Audio Visual/Webinar Engineer and Support Technician

ID: JR0034002

Remote United States

Job Title:

Audio Visual/Webinar Engineer and Support Technician

Role Overview:

In this role, you will play a pivotal role in designing, installing, and supporting our video conferencing solutions. You will be the bridge between our cutting-edge technology and our valued customers, ensuring a smooth and positive experience throughout the entire process.

About The Role:

  • Design and configure video conferencing systems based on customer needs and room specifications.

  • Install and test video conferencing hardware and software, ensuring optimal functionality.

  • Provide comprehensive on-site and remote technical support to customers for video conferencing and webinar issues.

  • Proactively identify and troubleshoot technical problems, resolving them efficiently and effectively.

  • Maintain a deep understanding of various video conferencing platforms and stay up-to-date on industry trends, specializing in Google Meet hardware..

  • Develop and deliver clear and concise user training materials for video conferencing systems.

  • Demonstrate exceptional customer service skills, providing prompt, courteous, and professional support.

  • Collaborate effectively with internal teams, including sales and engineering, to ensure customer satisfaction.

About You:

  • Minimum 5 years of experience in video conferencing design, installation, or support.

  • Strong understanding of video conferencing technology, including hardware, software, and network protocols.

  • Excellent troubleshooting and problem-solving skills.

  • Proven ability to provide exceptional customer service in a technical environment.

  • Experience in Webinar production support.

  • Excellent communication, both written and verbal, with a focus on clear and concise explanations.

  • Ability to work independently and manage multiple tasks simultaneously.

Base Pay Range: $90,00 – $130,000.  Actual base pay within this range will depend on varying circumstances, including the work location, individual qualifications, company budget and other operational business needs. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Share This Job