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Professional Services Consultant

Chicago, Illinois, United States of America


Job Title:

Professional Services Consultant

Role Overview:

Role Overview:
You will be expert in information security and governance with McAfee clients. Essential to this role is the ability to represent McAfee as a trusted advisor on information security. We ask that you can design solution architecture and promote both the solution and the underlying information security principles. Program management of the implementation of solutions and technologies is an important part of the business. The third part of this role is problem management, remediation and root cause analysis to help process and technology improvement.

About the Role:

  • You will analyze and document client requirements and solution design for how McAfee solutions can meet these requirements now and, in the future,
  • You will analyze and solve issues for architecture integrated networks, data and personal computer solutions.
  • Program management of schedules, budgets and personnel to ensure that projects are completed with a high level of technical expertise.
  • You will identify professional services opportunities for McAfee and partners.
  • You will maintain a good knowledge of other information security vendor's products and the competitive relationship to McAfee's products
  • We will help you maintain and expand client contact at high levels and build credible relationships with important client personnel.
  • We will help you achieve provide professional services as an expert in cybersecurity for McAfee customers and partners.
  • You will provide expertise in cybersecurity within McAfee and assist other McAfee personnel
  • You will have a deep knowledge of McAfee endpoint DLP and Network DLP products, including how to install them, troubleshoot them, and configure them via ePO.
  • You will need to understand DLP program development and assist customers in identify data they need protected, writing rules to protect the data, and reviewing DLP incidents to identify DLP violations.
  • You will need extensive experience in tuning DLP rules to minimize false positives, and maximize Data Protection.

About You:

  • You have three years of proven technical support and service delivery experience
  • You are knowledgeable in Windows and Linux operating systems and underlying applications.
  • You are knowledgeable in network communication protocols and troubleshooting
  • You are knowledgeable of OSI/TCP-IP models and troubleshooting
  • You have Certifications in cybersecurity or network/operating system security (CISM,CEH, CISSP or similar).
  • You are enthusiastic in working with a multicultural team and within different companies across the world.
  • You have an University degree in System Engineering/Networks/ Programming.
  • You shown an appreciation and knowledge of security technologies
  • You translate technical information into commercial terms for nontechnical contacts
  • You have a good understanding of Security products and where they fit within an organization to meet the client requirements
  • You approach market issues and trends affecting business and use of IT within several sectors
  • You are fluent in English (required)
  • This position is remote but requires on-site support of a Chicago customer


McAfee recognizes and supports its obligation to reasonably accommodate applicants and employees with disabilities. We are here to help. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring, or at any other time during the employment process. Please do not include personal medical information in the email.

Diversity is foundational for our business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. McAfee does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs.

McAfee desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, McAfee provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are evaluated on a case-by-case basis.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.


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